Products must be unused, unwashed, and in their original condition with tags intact. Returns must be requested within 48 hours of delivery. Worn, altered, damaged, or used items will not be accepted.
Contact our customer support team within 48 hours of receiving your order. Share the required order details and reason for return so the request can be reviewed and processed.
Refunds are generally processed within 5–7 business days after the returned item has been received and inspected. The amount will be credited to the original payment method used for the order.
A return may be rejected if the item is worn, washed, altered, damaged, missing tags, or returned outside the approved period. Customers will be informed if the return does not meet the required conditions.
Orders are usually processed within 1–2 business days, excluding weekends and public holidays. A shipping confirmation will be shared once the order has been dispatched.
Delivery generally takes 3–8 business days after dispatch. Delivery timelines may vary depending on location, courier operations, public holidays, peak periods, or unexpected delays.
Shipping addresses cannot be changed once an order has entered processing. Customers should carefully review their delivery details before completing checkout.
Occasional delays may happen due to courier operations, weather, holidays, or high order volumes. Contact customer support with your order details if the delivery exceeds the expected timeframe.
Orders may be cancelled within 24 hours of placing them or before they are processed or shipped. Once dispatched, cancellation will no longer be available.
Partial cancellation may depend on the order status. Contact customer support before processing begins to check whether an individual item can be cancelled.
No. Only one payment method can currently be used for each transaction. Customers should select their preferred available payment option during checkout.
Changes to confirmed orders may not be possible once processing has started. Review product details, quantities, sizes, and delivery information carefully before completing the purchase.